New York Officials Hold Student Loan Servicer To Account For Harmful Practices
State lawmakers should prevent such abuses before they occur DURHAM, N.C. – On Friday, New York Attorney General Letitia James and Department of Financial Services Superintendent Maria T. Vullo announced a settlement with ACS Education Services, now Conduent Education Services, that will require the student loan servicer to pay $9 million for deceiving student loan borrowers about their repayment options. Among other abuses, the officials found that ACS had overcharged military servicemembers and had failed to put borrowers into the income-based repayment plans for which many qualified. Center