"Once again, the Department of Education has revealed that it is on the side of companies instead of standing by borrowers and their families," Whitney Barkley-Denney, a policy counsel with the Center for Responsible Lending, said in a statement. "Acting at the behest of servicers and their lobbyists denies an opportunity for comment by the 44 million Americans who share the burden of a still-growing $1.4 trillion in student loan debt.