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Improving Language Access for Mortgage Applicants in the Uniform Residential Loan Application (URLA)

March 23, 2016
Mortgage Lending
Letters to Congress

This joint letter expresses concern that an important opportunity to help improve language access for people who are not fluent in English is being lost. Allowing mortgage applicants to choose in which language they are most comfortable in communicating addresses a major problem of lenders and servicers working with limited English proficiency populations and collecting this information through the URLA is the most comprehensive way to do so, because every mortgage borrower fills one out.