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Cory Turner & Chris Arnold | 88.5 WFDD NPR

"Once again, the Department of Education has revealed that it is on the side of companies instead of standing by borrowers and their families," Whitney Barkley-Denney, a policy counsel with the Center for Responsible Lending, said in a statement. "Acting at the behest of servicers and their lobbyists denies an opportunity for comment by the 44 million Americans who share the burden of a still-growing $1.4 trillion in student loan debt.